Arflex Japan Ltd. (the “Arflex Japan” or “we”) seeks to be revered across the ages for enabling customers to live sensible, dream-filled lives by providing them with top-quality products, original services and new lifestyles. Guided by this vision, we are committed to earning our customers’ trust and confidence so that we can maintain robust relationships with them for many years. We believe that a vital part of this commitment is to securely safeguard our customers’ personal information and comply with the basic policy below concerning protection of personal information to ensure rigorous protection of personal information (“this Policy”). Meaning or interpretation of the terms referred to in this Policy is in accordance with the Act on the Protection of Personal Information of Japan (Act No.57 2003. the “Act”) and other applicable laws and regulations.
1. Legal Compliance
In handling personal information, Arflex Japan will comply with the Act and other applicable laws and regulations.
2. Acquisition of Personal Information
Arflex Japan shall lawfully and properly acquire personal information to the extent necessary to achieve the purposes of use of such personal information which are referred to in Article 3.
3. Purpose of Use of Personal Information
Arflex Japan shall use acquired personal information for the following purposes:
- -To propose layout and/or our products to meet customers’ requirement;
- -To deliver customers’ products;
- -To provide post-sale services;
- -To supply information on our company and our products/services;
- -To enhance the quality of our products/services; or
- -Any other purpose expressly notified to the person concerned in advance.
4. Joint Use of Personal Data
Arflex Japan and its affiliated business operator presented on this website may jointly use personal data, such as names, addresses, phone numbers, e-mail addresses and all other items held by each business operator for the respective purpose referred to in Article 3 and any other related purpose, to the extent necessary for the appropriate and smooth implementation of operations of these business operators. In such cases, the person responsible for management of personal data is Arflex Japan.
5. Provision of Personal Data to third parties
Arflex Japan shall not provide any third party with personal data without the prior consent of the person concerned unless authorized or approved by applicable laws and regulations.
6. Safe Management of Personal Data
Arflex Japan shall constantly supervise to further strengthen each employee’s understanding and sense of ethics regarding this Policy so that personal data will always be managed and used in a safe manner. If we entrust the handling of personal data to any third party, we shall exercise necessary and appropriate supervision over the trustee to ensure the security control of entrusted personal data.We shall also firmly implement necessary and appropriate measures to protect personal data from unauthorized access from the outside, destruction, manipulation, leakage and other threats and will regularly upgrade the level of these measures in step with advances in technology.
7. Requests on Retained Personal Data for Disclosure, Correction, etc.
Upon receiving a request on any retained personal data, such as a request for notification of the purpose of that data, disclosure, correction and discontinuance of utilization, etc. under the Act, Arflex Japan shall appropriately meet such request pursuant to applicable laws and regulations after verifying that the request is actually being made by the person concerned (in some cases, you may be required to present a driver’s license, passport, or other official ID). We ask for your understanding and cooperation if we charge a handling fee as to any request for the said notification and disclosure. Please contact us with the following contact point referred to as the “Customer Service”.
8. Policy review
Arflex Japan will regularly review this Policy and may make improvements to it as needed. All revisions to this Policy will be posted on this website.
Please contact our customer service department if you have complaints or questions on this Policy or your personal information.
Customer Service (Tel): +81-(0)120-33-1951 from 10 a.m. to 5 p.m., Mon.–Fri. (JST, excl. holidays in Japan)
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